Configuring the Opsgenie integration

With our Opsgenie integration, we make it easy to link your incidents in Opsgenie to your incidents in FireHydrant. This is a great way to have a coordinated incident response after an initial alert comes in from Opsgenie, right within FireHydrant.

 

First, you'll need an Opsgenie API key. Head to https://app.opsgenie.com/settings/api-key-management, click "Add new API key".

 

On the API Access page, click the "Create New API Key", enter in a name, and provide access rights for 'Read', 'Create and Update', and 'Configuration access'.

 

After clicking "Create Key", copy the API Key that has been generated for you, and head over to FireHydrant's integrations page.

 

On the Opsgenie integration, click "Setup Opsgenie", and enter in the Opsgenie API key that was just generated.

 

After you have configured the Opsgenie API key you need to configure an outgoing webhook so FireHydrant can correctly sync incident state between Opsgenie and FireHydrant.

Copy the webhook address provided by FireHydrant and head to https://firehydrant.app.opsgenie.com/settings/integration/add/Webhook/

Check the Add alert description to payload and Add alert details to payload boxes on the configuration and then paste in the copied webhook into the webhook url and hit 'Save'. You're all set!

 

Options with our Opsgenie Integration

Once you've linked your Opsgenie account, you'll have a plethora of configuration options at your disposal:


 

Now that you've installed the Opsgenie integration, why not make it super easy to open an incident from alerts using the FireHydrant Slack integration?

 

 

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